Nord Anglia Education
Eton School
10 November, 2023

The Importance of a Warm And Effective Communication With Parents

The Importance of Warm

Pilar Rodríguez
Admissions and Public Relations Director

When we talk about communicating with parents, we have to keep in mind that they are trusting us with what is most precious to them: their children. We are dealing with human beings, not objects or pieces, making our sensitivity, attention, and tact our most valued skills, not to mention how vital transparency, honesty, and subtlety are.

The way we interact with parents at a school should prioritize respect, collaboration, and clarity. We must maintain open and smooth communication to build trust and make sure parents are always informed about school activities and their children’s academic progress and social and emotional development.

We — teachers and staff — need to be available to discuss concerns and answer questions. We should be able to guide and support parents so they can, in turn, support their children’s learning and development at home.

When conflicts and disagreements arise, we know it is important to address them professionally and resolve them constructively, always making sure the focus is on the student’s wellbeing. Parent opinions, concerns, and suggestions should be valued and considered.

Lastly, communication with parents at a school should reflect a positive and effective partnership between the school and its families that seeks to provide the best possible education to students.